Legal
Privacy Policy
This Privacy Policy explains how WebASI, Inc. (“WebASI,” “we,” “our,” or “us”) collects, uses, shares, stores, and protects information when you use our websites, applications, APIs, software, AI models, developer tools, cloud services, desktop and mobile applications, browser extensions, SDKs, integrations, enterprise offerings, research programs, events, and any other products or services we operate (collectively, the “Services”).
This policy is intended to apply broadly across our current and future products unless a specific product includes its own supplemental privacy notice. By using the Services, you agree to the practices described in this Privacy Policy.
01Information we collect
Depending on how you use the Services, we may collect:
Account Information
- Name
- Email address
- Username
- Organization
- Billing information
- Profile information
- Authentication credentials
- Communication preferences
User Content
You may provide prompts, chat conversations, code, documents, images, audio, video, designs, drawings, screenshots, files, messages, feedback, comments, AI agent instructions, workflow configurations, project data, knowledge bases, uploaded datasets, and generated outputs.
Technical Information
We may automatically collect IP address, device identifiers, browser information, operating system, hardware information, app version, network information, language preferences, time zone, crash reports, diagnostic information, error logs, performance metrics, cookies, and similar technologies.
Usage Information
Including pages viewed, features used, clicks, navigation events, session information, search queries, API requests, token usage, compute usage, storage usage, workflow execution history, agent activity, model selections, and feature interactions.
Payment Information
Payments may be processed through third-party payment providers. We generally do not store full payment card numbers.
Communications
When you contact us, participate in surveys, request support, join research studies, or communicate through our Services, we may retain those communications.
02AI and machine learning
Our Services may use artificial intelligence, machine learning, large language models, computer vision systems, speech recognition, speech synthesis, recommendation systems, retrieval systems, orchestration systems, autonomous agents, and future AI technologies.
Depending on the Service, user content may be processed:
- To generate responses
- To execute requested tasks
- To improve user experience
- To provide software functionality
- To perform reasoning or automation
- To support research and development
- To improve system reliability
- To detect abuse
- To improve safety
- To improve model quality where permitted
Certain Services may allow customers to disable training or data improvement uses.
Enterprise, API, self-hosted, and other offerings may have separate contractual data handling terms that supersede portions of this Privacy Policy.
03How we use information
We may use information to provide and operate the Services and our AI systems, improve and develop products, authenticate users, maintain security, prevent fraud, detect abuse, and investigate violations.
We may also use information to personalize experiences, respond to support requests, process payments, communicate with users, analyze usage, conduct research and analytics, comply with legal obligations, enforce our Terms, and protect our users and our rights.
Additional operational uses include improving model performance where applicable, optimizing infrastructure, monitoring reliability, training employees, testing features, conducting A/B experiments, and maintaining backups.
04Legal bases
Where applicable, we process information based on:
- Consent
- Contract performance
- Legitimate interests
- Legal obligations
- Protection of vital interests
- Public interest where authorized by law
06Third-party AI providers
Some Services may utilize third-party AI models or infrastructure. Information necessary to fulfill your request may be transmitted to those providers according to your settings, applicable agreements, and operational requirements.
07Integrations
If you connect third-party services, we may receive information from those services and share information necessary to provide requested functionality.
Examples include source control, productivity software, cloud storage, communication platforms, design platforms, authentication providers, enterprise identity providers, developer tools, and productivity suites.
09Analytics
We may use internal and third-party analytics tools to understand usage, improve performance, diagnose issues, and develop new features.
10Advertising
Current or future Services may display advertising or measure advertising effectiveness. We may use limited information for these purposes consistent with applicable law and user choices.
11Data retention
We retain information for as long as reasonably necessary to:
- Provide Services
- Maintain accounts
- Improve systems
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
- Protect security
- Maintain backups
Retention periods vary depending on the type of information and applicable law.
12Security
We employ administrative, technical, organizational, and physical safeguards designed to protect information.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
13International transfers
Information may be processed in the United States and other countries where we or our service providers operate.
Those countries may have different data protection laws than your jurisdiction.
14Your choices
Depending on your location, you may have rights to:
- Access information
- Correct information
- Delete information
- Export information
- Restrict processing
- Object to processing
- Withdraw consent
- Appeal certain decisions
- Opt out of certain data uses
- Manage marketing communications
Requests may be subject to identity verification and legal limitations.
15California, European & regional rights
California Privacy Rights
California residents may have rights under applicable California privacy laws, including rights to know, delete, correct, access, and opt out of certain data processing.
European Privacy Rights
Individuals in the European Economic Area, United Kingdom, and Switzerland may have rights under applicable data protection laws, including GDPR and related regulations.
16Children's privacy
The Services are not directed to children under the age required by applicable law without appropriate parental consent.
We do not knowingly collect personal information from children where prohibited by law.
17Enterprise customers
Where Services are provided through an organization, your organization may control or administer your account and may access information associated with your use of enterprise-managed Services.
18Research
We may conduct research to improve artificial intelligence, software systems, safety, usability, accessibility, and future technologies.
Research may use anonymized, aggregated, synthetic, or otherwise permitted information.
19Open source
Some Services may incorporate or interact with open-source software, community models, or publicly available datasets. Such components remain subject to their respective licenses.
20Business transfers
If WebASI participates in a merger, acquisition, financing, restructuring, bankruptcy, asset sale, or similar transaction, user information may be transferred as part of that transaction.
21Do Not Track
Our Services may not respond to all browser "Do Not Track" signals.
22Changes to this policy
We may update this Privacy Policy from time to time.
If material changes are made, we may provide notice through the Services, email, or other reasonable methods.
Continued use of the Services after updates constitutes acceptance of the revised Privacy Policy to the extent permitted by law.
Questions about your privacy
If you have questions about this Privacy Policy or our privacy practices, you may contact us:
This Privacy Policy is intended to apply broadly across all current and future WebASI products, including websites, APIs, mobile applications, desktop applications, AI agents, developer tools, cloud services, enterprise products, research initiatives, and future technologies, unless a product-specific privacy notice or contractual agreement provides otherwise.